Changes to the B of A Short Sale process

Considering a short sale as a Bank of America mortgage holder? Well make sure you hire an experienced, proven short-sale agent and that they are current on that lender’s process.

Below describes some new changes to B of A’s shot sale process imperative tot he successful completion of your short sale.

(Re-Printed from B of A email correspondence 07/31/2014)

Bank of America Help for Homeowners in Sacramento and Elk Groveac

Bank of America Help for Homeowners in Sacramento and Elk Groveac

The new Initiation Package assists a homeowner through the Short Sale process.  Starting mid-July, homeowners will receive a short sale Initiation Package upon initiating a short sale and not being reviewed for a home retention option. Included in the package is the Borrower Election Form that will now be required before proceeding with a short sale.The short sale transaction will no longer continue and no other homeowner documentation or offers will be reviewed until the signed Borrower Election Form is received and verified by the Short Sale Specialist. As a reminder, for your agent, a valid Third-Party Authorization Form is also required and must be verified in order to proceed with the transaction.

As a homeowner, thoroughly read this package including the Homeowner Checklist. This package contains a list of financial documents that may be required to complete a short sale. B of A’s ability to evaluate the homeowner for a short sale, as well as postpone collection and foreclosure efforts, depends on their receipt of all necessary documents. Upon initiation, a Short Sale Specialist will continue to contact your agent, to discuss the next steps in the short sale process.

Initiation Package Includes:

  1. Homeowner Checklist
  2. Information on Loan Assistance Programs
  3. Frequently Asked Questions
  4. Important Notice to Help You Avoid Foreclosure Scams
  5. Borrower Election Form – now required upon initiation
  6. Third-Party Authorization
  7. Request for Mortgage Assistance (RMA) form
  8. IRS Form 4506-T

Please note: initiating directly into a short sale, through Equator, is not an option for Federal Housing Administration (FHA) investor properties. Homeowners must always discuss their situation with their Customer Relationship Manager (CRM), who can help them identify if they qualify for an exception to proceed with a short sale without doing a full home retention review.


Short Sale Customer / Agent Care
1.866.880.1232

bankofamerica.com/shortsaleagent

If you have questions, first contact your short sale specialist (or closing officer) through Equator messaging. If there’s no response after two days, escalate to the team lead.

For urgent needs (such as a foreclosure postponement) or for escalation beyond the team lead, contact Short Sale Customer/Agent Care at 1.866.880.1232.

Visit the Agent Resource Center at bankofamerica.com/sh

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